Ninety is software designed to help your company run EOS, and for years it has been considered the "safe" choice for companies running EOS. As one of the very first solutions on the market, it has become a staple for many organizations. But is it still relevant in 2026, or has Ninety become complacent and stopped innovating? And if so, is that actually a problem for your business?
In this article, we'll cover the core features, user interface, API integrations, AI assistant, and whether it is worth your business's hard-earned money.
Ninety was founded nine years ago as one of the very first official EOS software platforms and has since become the most well-known EOS software on the market. But is it the best the market has to offer to help your business implement its business operating system?
Who uses Ninety?
Before diving into features and benefits, it's worth noting who is already using the platform. After all, Ninety powers more than 18,500 businesses, as its homepage proudly mentions.
However, based on the list of clients disclosed on their website, virtually all of them fall into the "Established Traditionalist" or "Manual Specialist" categories.
If your business is a "Digital Native" or a "High-Growth Scaler," you likely won't recognize yourself in these categories.
The Core Features
The Vision/Traction Organizer (V/TO)
Ninety digitizes the core EOS document, the V/TO. Instead of living in a static PDF or spreadsheet, it resides in the cloud. This allows leadership teams to update their 1-Year Plan, 3-Year Picture, and 10-Year Target in real time.
It provides a single place for the framework's core planning documents, but it can feel disconnected from other pages and typically needs to be updated manually, usually during annual off-site planning sessions.
Data & Scorecards
Ninety replaces scattered spreadsheets with digital scorecards. You can track measurables, assign owners, and see trends over time.
- Weekly / Monthly / Quarterly / Annual tracking: Input numbers directly into the platform.
- Visuals: Basic graphing to help identify trends.
- Accountability: Clear ownership for every metric.
For teams moving off Excel, this feels like a major upgrade. The data is centralized, and you don't have to chase people for their numbers every week.
However, it lacks API integrations to help more advanced teams automate data entry.
And if you want both a monthly and quarterly version of a scorecard, you'll need to create two separate scorecards and fill out both, even for the same dates. That results in a lot of unnecessary, tedious manual work.
Meetings (Level 10)
This is where Ninety users spend most of their time. The platform runs your weekly Level 10 meetings by integrating the agenda, scorecard, and issues list into a single view.
- Timer: Keeps the meeting on track.
- To-Do integration: Create tasks directly during the meeting.
- IDS (Identify, Discuss, Solve): Move issues from the list to the solution bucket.
However, converting Issues into To-Dos, and To-Dos back into Issues, feels clunky. You have to create a linked item first and then archive the original issue or to-do. It's a good example of the unnecessary work you'll find yourself doing over and over again in Ninety.
The Operating Features
Issues List & Processing
Ninety allows you to capture issues as they arise and store them for the weekly meeting. You can prioritize them, merge duplicates, and convert them into To-Dos or Rocks. It's functional and prevents the issues list from living on a whiteboard that eventually gets erased.
Rocks & Goals
Quarterly goals (Rocks) are tracked visually. You can see their completion status, assign owners, and link them to the V/TO. This level of visibility helps ensure the team is pulling in the same direction every 90 days.
Organizational Chart
The platform includes a dynamic accountability chart. Unlike a static HR org chart, it focuses on functions and roles, helping clarify who is responsible for what.
That said, printing the page for use in meetings can be challenging.
What Ninety Does Well
- Market maturity: As an older platform, Ninety has a mature ecosystem of consultants and partners, along with a well-established referral kickback system.
- Enterprise features: For very large organizations (100+ employees), it offers the complex permissions and administrative controls that IT departments often require.
- Strict framework adherence: If you want to follow EOS exactly by the book with zero deviation, Ninety enforces that structure.
What Ninety Doesn't Do
- Steep pricing: You'll end up paying a very high price if you decide to expand EOS usage across your entire company. This can be especially challenging in low-wage industries or emerging markets.
- Innovation and modern engineering: Integration with other software, including APIs, has been slow to arrive and is still largely lacking. The platform appears to favor traditional workflows such as manually entering scorecards over modern, automated assistance.
- User experience and interaction: The tool can feel heavy and clunky. For small, agile, or fast-paced companies, the enterprise-grade features often introduce unnecessary complexity rather than meaningful utility.
The Limitations
- No AI: While the rest of the market has moved toward AI-powered tools that summarize meetings, identify trends, and help draft goals, Ninety has largely remained silent.
- Constant price changes: Fast-growing businesses hire and let people go frequently, forcing you to constantly adjust the number of seats in Ninety. A business model that relies on customers consistently over-allocating licenses, or endlessly adjusting them up and down to match headcount, feels outdated.
- Legacy interface: While functional, the interface can be slow to respond and feels dated compared to modern productivity tools. It works, but it lacks the snappy feel of newer platforms, which can quickly become a source of frustration for digital-native employees.
When Ninety Makes Sense
Ninety is a strong choice if:
- You are a large enterprise (100+ staff) with complex compliance requirements.
- You have an effectively unlimited budget for software tooling.
- You are working with a consultant who mandates this specific platform.
When to Consider Alternatives
You might want to look elsewhere if:
- You are a small to mid-sized business (under 100 employees).
- You want simple, flat-rate pricing and don't want to constantly monitor and manage license allocation, or debate whether each new hire should be added to the software due to the steep additional cost.
- You want a modern, fast UI and prefer tools that feel like 2026, not 2016.
- You want to keep the option open to expand beyond EOS in the future.
Trustpilot (3.6 out of 5): Platform is not as intuitive as it once was, removed a lot of useful features to make it traction "Pure". Have already reviewed with the team and was informed that this will not be changing. We are looking for another platform/system because of this. That said I think the tool functions well from a UX and coding perspective, it just lacks good workflow design. - Gavin Murray
How MonsterOps compares
MonsterOps is designed for teams that demand a high-performance, automated, and intelligent business operating system without being locked into EOS forever.
| Feature | Ninety (The Legacy Choice) | MonsterOps (The Modern OS) |
|---|---|---|
| User Experience | Static & Clunky. Relies on page refreshes and heavy modal windows; feels like mid-2010s software. | Real-Time & Snappy. Built on a modern tech stack with zero latency and a "fluid" collaborative feel. |
| Connectivity | The Walled Garden. No open API; limited, rigid integrations (mostly manual syncing). | Open Ecosystem. Open API, Webhooks, and native Zapier integration to connect all your tools. |
| Intelligence | None. A digital filing cabinet. AI features are mostly in "closed beta" or external add-ons. | AI-Native. Built-in AI to help draft SMART rocks, summarize meetings, and detect duplicate issues. |
| Pricing Model | The Growth Tax. Per-seat pricing ($16-$22+/user) means your bill increases every time you hire. | The Growth Partner. Flat-rate $99/month for unlimited seats (after 10), rewarding you for scaling. |
| Target Profile | "Established Traditionalist." Teams that prefer stability and brand name over performance. | "High-Growth Scaler." Teams that view their OS as a competitive advantage. |
Bottom Line
Ninety is a good fit for companies that want their software to remain largely unchanged for the next decade. Businesses with a low tolerance for changes in processes and methods may appreciate the pace of Ninety.
But if you are a founder or leader who demands more from your software, more speed, more automation, and more intelligence, Ninety will likely feel like a bottleneck. In that case, you may want to explore alternatives as part of your due diligence.
